Agente de Contact Center Trilingüe (Alemán, Ingles)

We are seeking a top candidate to join our team as Agente de Contact Center Trilingüe (Alemán, Ingles).

Compensation:

COP 3.15M/month.

Location:

Remote (specific timezone).

GMT-09:00 to GMT-01:00.

Mission of Callzilla:

We strive to be a true extension of our clients’ brands, providing meaningful ongoing guidance, and delivering optimal customer experiences across all communication channels -- voice, email, chat, social media, SMS text, and other channels.

What makes you a strong candidate:

• You are proficient in customer service, and call center operations.
• Spanish - Native or fully fluent.
• German - Native or fully fluent.
• English - Native or fully fluent.

Responsibilities and more:

The position we currently have available is 100% work-from-home for a B2B (Business to Business) multichannel campaign (emails and calls).

Training is paid at 75% of your base salary.

Training schedule: Monday to Friday, 4:00 a.m. to 1:00 p.m. for approximately 2 weeks.

Operations schedule:

Monday to Friday – weekends off.

Availability required from 4:00 a.m. to 1:00 p.m. and 8:00 a.m. to 5:00 p.m.

(subject to change due to Daylight Saving Time).